Privacy Policy

Personal Data Policy

Responsible for the processing of personal data is:
Pin Agent AB org.nr. 559193-6702,
Arenavägen 29, 121 77 Johanneshov, Sweden,
privacy@pinagent.com

Type of Personal Data We Collect

When you purchase a service, we collect the contact information that you provide on our websites during the buying process and when you set up the party. This may include your first name, last name, address, email, and mobile number.

When you invite someone to a party, we collect the contact information that you have provided for each guest when you set up the party on our website for party administration.

How We Collect Your Personal Information

We collect and process data that you provide when you purchase a service from us, when you contact us, and when you use our services - for example, when you visit our website or log in to the PartyAdmin. We also collect data via cookies, which gather information from your browser.

What We Use Your Personal Information For

We process your data to be able to create and administer a party and its invitations, as well as for implementation. We may also use your personal data for compliance with statutory obligations and to market relevant products to you according to your needs.

Statutory Obligations

We process personal data in order to comply with the requirements set by law.

Children's Privacy and COPPA Compliance

Our services are designed for users of all ages, and we are committed to protecting the privacy of children who engage with our services. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.

We collect certain data to enhance the user experience but do not save or store this data in any identifiable manner. Any information collected is processed and immediately discarded and is not used for any other purpose.

We encourage parents and guardians to take an active role in their children's online activities and interests. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at privacy@pinagent.com. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child's account.

Third-Party Service Providers

We share certain personal data with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our services. These third-party service providers are only permitted to use your personal data for the purpose of providing services to us and are not to use it for their own purposes or disclose it to others.

Our third-party service providers include:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here.
  • Facebook: We use Facebook to provide personalized advertising and analyze how users interact with our website. You can learn more about Facebook's data policy here.
  • Google Services (Google Analytics, Google Ads, Google Tag Manager, Google BigQuery): We use these Google services for understanding our users' navigation, marketing our products, tracking user behavior, traffic analysis, and data management and analysis. You can read more about how Google uses your personal information here.
  • TikTok: We use TikTok for advertising and promotional purposes. You can learn more about TikTok's privacy practices here.
  • Pinterest: We use Pinterest for advertising and promotional purposes. You can learn more about Pinterest's data policy here.
  • Stape.io: We use Stape to manage data flow and for analytics. You can read more about Stape's privacy practices here.
  • Looker: We use Looker for data exploration and visualization. You can read more about Looker's data usage here.

These third-party service providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

International Data Transfers

Your personal data may be transferred to — and maintained on — computers located outside of your state, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Pin Agent AB is based in Sweden, and we process data both in the United States and in Europe. If you are located in the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and Europe for processing.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

How Long We Save Personal Data

We store personal data as long as there is a purpose for the processing or until you have requested to be deregistered.

Data Security and Prevention of Misuse of Your Data

We process personal data to detect and prevent misuse of our services and databases.

Data Breach Notification Procedures

In the unlikely event of a data breach that affects your personal information, we are committed to informing you promptly. Should such a breach occur, we will notify all affected customers via email and SMS as soon as possible, and no later than 72 hours after becoming aware of the breach.

Who We Disclose Personal Information To

We do not disclose or sell your information to other companies. The only time we use your information with external suppliers is to not unnecessarily market us to you if you're already registered with us.

How We Protect Your Personal Information

We use industry standards to store, process, and communicate sensitive information such as personal data and passwords securely.

Your Rights Over Your Personal Information

You have control over your own personal information. That is, you decide what information you want to provide, and you can revoke your consent whenever you wish.

Processing Your Personal Data After You Leave

When you cancel your account, we delete all your personal data where there is no longer a purpose for further processing. We also notify those who have processed your data that it will be deleted from them. Data required by tax authorities and according to the Accounting Act is exempt from deletion.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, you may contact us:

Email: privacy@pinagent.com
Address: Bandhagsvägen 19, 122 42 Enskede, Sweden